Socio-Economic Statistics Research, 2026, 7(1); doi: 10.38007/SESR.2026.070110.
Niming Wang
Questrom School of Business, Boston University, Boston, MA, 78602, United States
In the VUCA environment of global economy and deep integration of supply chain, enterprises need to achieve differentiated competition through S&OP process optimization. Research has found that traditional S&OP implementation faces multiple challenges: departmental communication barriers lead to insufficient information sharing, and cross departmental collaboration efficiency is low; The dynamic balance between supply and demand is difficult to achieve and is susceptible to the impact of the "bullwhip effect"; The synergy effect of the supply chain is limited, and there is insufficient collaboration between enterprises, customers, and suppliers in demand forecasting, production planning, and other aspects; The connection between the strategic and executive levels is broken, making it difficult to translate goals into executable plans. This study constructs a management decision support framework through integrated analysis of sales and operational data, and verifies its effectiveness in an empirical study of a certain enterprise. Optimization strategies include: using a combination of qualitative and quantitative methods for demand forecasting to reduce departmental workload and improve accuracy; Requirement management follows the principle of "order priority", promotes cross departmental joint forecasting, classifies products into ABC-XYZ categories, and formulates corresponding strategies; Customer classification is based on Pareto principle to identify key customers and implement agile S&OP strategy to shorten the cycle; Adopt more agile demand forecasting and supply planning responses for key projects; Establish complaint channels and assessment mechanisms for data management to stimulate the drive for improving data quality; Establish cross departmental teams for process management, optimize the RACI matrix to clarify responsibilities, build a unified performance evaluation system to improve overall performance, and establish an online and offline training system to enhance employee skills. The research contribution lies in enriching the theory of S&OP optimization at the theoretical level and expanding the application boundaries of data integration analysis; At the practical level, by breaking down departmental barriers, optimizing resource integration, and enhancing supply chain collaboration, inventory costs can be reduced, market response speed can be improved, and decision-making support capabilities can be strengthened. The optimization work basically does not increase additional costs and has certain feasibility, but there are limitations - the lack of overall industry comparative research may result in results that are not applicable to other enterprises. In the future, the scope of research will be expanded to different types of companies to enhance universality and applicability.
S&OP process optimization, data integration analysis, demand forecasting, supply chain collaboration, VUCA environment
Niming Wang. Research on Integrated Analysis Method of Sales and Operations Data for Management Decision Support. Socio-Economic Statistics Research (2026), Vol. 7, Issue 1: 87-94. https://doi.org/10.38007/SESR.2026.070110.
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